FAQs

The FAQs 

Frequently Asked Questions

What makes Wax & Lather Studio products unique?

Each piece is thoughtfully handcrafted in small batches using premium ingredients and elevated fragrance blends. Our designs are inspired by luxury desserts and self-care rituals, delivering both visual beauty and a strong, long-lasting scent experience.

Are your wax melts safe to use?

Yes. Our wax melts are made with high-quality wax blends and fragrance oils designed for safe home use. Simply place your melt in a wax warmer and enjoy. Always follow standard wax warmer safety guidelines.

Are your products edible?

No — while our creations are designed to look like desserts, they are strictly for fragrance use only and are not edible.

How strong is the scent throw?

Our wax melts are formulated for a rich, room-filling scent throw. Strength may vary slightly depending on your warmer type, room size, and airflow.

How long do wax melts last?

Each melt can provide several hours of fragrance. Longevity depends on usage and warmer temperature, but most customers enjoy multiple sessions from a single piece.

What wax do you use?

We use a premium Parasoy Wax Blend chosen for optimal scent performance, smooth finish, and clean melting experience.

Why are some items limited in quantity?

Our products are handcrafted in small batches to maintain quality and detail. Limited releases also allow us to offer fresh, seasonal designs and exclusive collections.

Can I request custom orders or scents?

At this time, custom orders may be offered on a limited basis. Please contact us directly for special inquiries, and we will do our best to accommodate.

How should I store my wax melts?

Store your melts in a cool, dry place away from direct sunlight to preserve their scent and appearance.

Do you offer returns or exchanges?

Due to the handmade nature of our products, all sales are final. However, if there is an issue with your order, please contact us and we will make it right.

When will my order ship?

Orders are processed within our stated processing time and shipped promptly. You will receive tracking information once your order has been dispatched.

How can I contact Wax & Lather Studio?

For inquiries, please reach out to us:
Email: wlscustomerinquiry@gmail.com
Phone: 281-638-8729
Hours: 7 days a week, 10 AM – 7 PM EST